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Terms & Conditions

Return Policy
We think that you will love your goodies from The Pajama Company. However, should you need to return merchandise, please do so within 30 days of the order date. We're happy to exchange, provide credit toward a future purchase or credit your credit card if returned within this timeframe. Please e-mail us at returns@thepajamacompany.com for a return authorization number. You must write this number on the outside of the box in order for your return to be accepted. After 30 days, all sales are final. Sorry, we do not provide refunds/credits for shipping/handling charges. We ask that merchandise be returned in its original condition (unworn, unused, unwashed, in original packaging and folded neatly) and that you include a copy of the invoice or packing slip with your reason for return. Items returned without a Return Authorization, past 30 days, or not in original condition will be returned to customer at customer's expense. We are not responsible for shrinkage or bleeding as a result of washing your item(s). Sorry but candles, bath products, lotions are not returnable/exchangeable under any circumstances. Shipping charges incurred for exchanges will be billed to customer who placed the original order unless otherwise specified. Credits to credit cards take approximately two weeks to process from the time the return is received. Please remember that all final sale merchandise is final sale, no returns or exchanges. Should you have any further questions about our return policy, please contact us at returns@thepajamacompany.com